Privacy Policy

1. Who controls your personal data?

The controller is Titan JTD, Radovis. You can contact us at:

• Phone: +389 76 469 015
• Email: jtdtitan@hotmail.com
• Website: titan-jtd.com.mk

2. What data do we collect?

When you use the contact form, we may process your full name, email address, optional phone number, message content, product interest and basic technical data needed to keep the website secure and functional.

3. Why do we use the data?

We use this data to answer your request, provide information about products, prices or availability, arrange communication or showroom visits, and maintain website security. We do not sell your data or use automated profiling.

4. Legal basis and retention

We process contact data because you voluntarily send it to us so we can respond. Technical data may be processed for our legitimate interest in keeping the website secure. We keep contact messages only as long as needed for communication, offers, support or business records, usually no longer than 24 months unless a legal or business reason requires longer retention.

5. Sharing and external services

Data may be available to service providers that help us operate the website, hosting, email or business communication. The website also uses external services such as Google Maps, Cloudinary, CDN libraries, fonts and images, which may process technical data under their own policies.

6. Your rights

You may request information, access, correction, deletion, restriction or objection where applicable. Contact us at jtdtitan@hotmail.com. You also have the right to contact the Personal Data Protection Agency.

7. Cookies and changes

We do not use advertising tracking cookies. Technical cookies may be used for language, session or security. Embedded content such as Google Maps may use its own cookies. This policy may be updated when our website, business process or legal requirements change.